Last updated: September 24, 2026. This page explains what data Midwel collects when you use midwel.com, why we collect it, and the rights you have over your data.
Eight things worth knowing before you send us an enquiry — what we collect, who sees it, how long we keep it, and how to make us delete it. Each card links to the binding wording below.
Plus phone or WhatsApp if you choose to share it, your message and product interest, and a shipping address when you order.
§2 →No payment card data, government IDs, or special-category data under GDPR Article 9. Payments run bank to bank, never through this site.
§2 →Pre-contractual steps, legitimate interest, consent, and legal obligation — each one mapped to a specific purpose.
§3 →Google (analytics and ad measurement), our manufacturing partner only after you confirm an order, and logistics or customs agents.
§5 →Transfers from the EU or UK rely on Standard Contractual Clauses. You may ask us for a copy of the safeguards.
§6 →Inquiries: 12 months from last contact. Order records: 10 years under Chinese accounting law. Server logs: 90 days.
§7 →You can also restrict or object to processing and withdraw consent at any time, and complain to your local data protection authority.
§8 →Rights requests are answered within 30 days. General privacy questions, within 5 business days.
§8 →This summary does not replace the policy. Where a summary and the full policy differ, the full policy below governs. One thing worth stating plainly: our servers are in China, so submitting a form transfers your data there. If your compliance team needs the transfer paperwork, ask us before you send anything — we would rather answer that question now than later.
Questions about how we handle your data? Ask us → · Read more →
Midwel (Hangzhou Midwel Intelligent Technology Co., Ltd.) is a Chinese-registered company operating an authorized export office for aerosol products. We act as the data controller for any personal data collected through this website.
| Data | When | Why |
|---|---|---|
| Name, company, country, email | You submit a form (quote, sample, factory tour) | Reply to your inquiry, prepare quotation |
| Phone / WhatsApp | You choose to share it | Faster reply if you prefer voice/chat |
| Product interest and message content | You submit a form | Understand your requirement and answer it accurately |
| Shipping address | Only when you order or request sample delivery | Arrange delivery of samples or commercial shipments |
| IP address, browser, country | Every visit (server logs) | Security, fraud prevention, analytics |
| Pages viewed, click events | Google Analytics 4 | Understand which content helps buyers |
| Form timestamp + submission content | When you submit any form | Track and reply to your request |
We do NOT collect: payment card numbers, government IDs, biometric data, or any special-category data under GDPR Article 9.
| Service | Type | Purpose | Lifetime |
|---|---|---|---|
| Google Analytics 4 (_ga, _gid) — consent-gated | Analytics | Understand site usage. Loaded only after you accept analytics in the cookie banner; decline and it never loads. | 13 months |
| Consent choice (mw_consent) | Essential | Remembers your banner choice so you are not asked again | 12 months |
Our cookie banner appears on your first visit. Choose "Essential only" and no analytics cookies are set — the site works exactly the same. Your choice is remembered for 12 months; clear the consent cookie in your browser settings to choose again.
midwel.com sets no other cookies of its own. Our forms are protected by a hidden honeypot field rather than a session cookie, so no session identifier is stored on your device.
We do not sell your data. We share it only with:
Our servers are located in China. When you submit a form from outside China, your data is transferred to China. We rely on Standard Contractual Clauses and your explicit submission as the legal basis for such transfers. For EU/UK residents, you may request a copy of the safeguards we apply.
| Data | Retention |
|---|---|
| Quote/sample inquiries (no order placed) | 12 months from last contact |
| Customer order records | 10 years (Chinese accounting law) |
| Server logs | 90 days |
| Analytics data (aggregated) | 14 months |
Depending on your jurisdiction (GDPR / UK GDPR / CCPA / PIPL), you have the right to:
To exercise any of these rights, email Ray@midwel.com. We respond within 30 days.
This site is not directed at children under 16. We do not knowingly collect data from children.
We may update this policy. The "Last updated" date at the top reflects the most recent change. Material changes will be reflected on this page, and where they affect existing customers we will notify them by email.
Questions about this policy or our data practices? Email Ray@midwel.com. We respond within 5 business days.
Send us your specs — our sales engineers will reply within 24 hours with a preliminary quote and MOQ info.
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